Introducing the APICS Customer-Focused Supply Chain Management Course

For individuals who interact with and support supply chain professionals
This course provides non supply chain management professionals with an opportunity to gain an insider’s view of supply chain management (SCM). It offers fundamental knowledge of the functions of SCM and is designed to quickly and effectively educate team members who interact with or support supply chain activities, helping to increase efficiency and generate ideas for improvements.

Benefits to Participants

Participants in this program will:

  • Learn the basic terminology used in
    SCM and be able to more effectively
    communicate with SCM teams.
  • Understand the basic elements of
    SCM and how improvements in
    processes and communication can
    lead to increased overall customer
    satisfaction and profitability.
  • Be more fully integrated as a
    part of the team supporting
    the increasingly important
    SCM function.


Get started today! Increase your knowledge of basic SCM concepts and participate in the cross-functional and inter-organizational processes of SCM.


  • Course: APICS Customer-Focused Supply Chain Management Course
  • Length: 8 contact hours
  • Dates/Time: TBA, depending upon interest
  • Where: TBA
  • Instructor: Sal Ganino, CFPIM, CSCP, CQE, CQM
  • Cost: TBA (all materials included)

Minimum class size is 5 students. In-house classes can be accomodated. In-house classes during business hours may be possible, depending on class size and other factors.


To pay by credit/debit card click here.


Please contact Sal Ganino @ (518) 377-6107 or Todd Nadler @ (518) 265-8836 for information or to register for one of the above classes.